Our Guarantees

Accuracy Guarantee

We guarantee that your order will arrive accurate and error-free. If we make an error on your order, simply contact us within 30 days of your order date, and we will replace your order at no cost once the mistake is verified. Accuracy matters, and we stand behind what we produce.

If incorrect information was submitted by you on the order form, we are still happy to reprint your order for free, you would only need to cover the shipping cost for the replacement.

Damage Protection Guarantee

Your order is professionally packaged to ensure safe delivery. If it arrives damaged in transit, we will replace it for free. To process a replacement, email us photos of:

The damaged merchandise
The original shipping package

As long as the report is submitted within 30 days of purchase, a replacement order will be shipped promptly at no charge.

Delivery Guarantee

If your order becomes lost in transit, we’ve got you covered. If your package does not arrive and the shipping carrier confirms non-delivery, we will send a replacement at no cost when notified by you within 30 days of your order date. For standard shipping methods, please allow up to 14 business days for arrival before submitting a lost-package request.

Information Security Guarantee

Your information and payment details are protected every time you order. Our website is secured with SSL encryption to safeguard personal data and credit card information throughout the checkout process. Secure sites display a padlock icon beside the website address, and the URL begins with https://, confirming a protected connection. Order with confidence, your security matters.

Questions

For any questions regarding our guarantees, please contact:

Document Services LLC
1712 Pioneer Ave, Suite 980
Cheyenne, WY 82001
📧 [email protected]

Effective Date: January 1, 2025